Terms and Conditions
of Sirius Media B.V., operating under the name Club Is Live Shop (www.clubisliveshop.com)
Article 1: Definitions
- Customer: Any natural person or legal entity that enters into an agreement with Club Is Live Shop.
- Agreement: Any agreement between the Customer and Club Is Live Shop regarding the purchase of products.
- General Terms and Conditions: These general terms and conditions.
- Fulfillment Partner: The party (Kiiroo B.V.) that is responsible for the execution of orders on behalf of Club Is Live Shop, including shipping, returns, and warranty handling.
Article 2: Applicability
- These General Terms and Conditions apply to all offers, orders, and agreements via www.clubisliveshop.com, unless agreed otherwise in writing.
- By placing an order, the Customer accepts these terms and conditions.
Article 3: Formation of Agreement
- The agreement is established as soon as the Customer places an order via the webshop and receives a confirmation.
- The execution of the order, such as shipping, returns, and any warranty handling, is provided by Kiiroo B.V., the fulfillment partner of Club Is Live Shop.
Article 4: Prices and Payment
- All prices include VAT and exclude any shipping costs, unless stated otherwise.
- Payment is made in advance via the available payment methods on the website.
Article 5: Delivery
- Products are delivered by Kiiroo B.V. to the delivery address provided by the Customer.
- Stated delivery times are indicative. Exceeding the delivery time does not entitle the Customer to compensation or cancellation, unless otherwise legally determined.
Article 6: Right of Withdrawal and Return Policy
- The Customer has the right to cancel the order within 14 days of receipt, provided that the product is unused and in an unopened condition.
- Returns are processed through Kiiroo B.V. Instructions are provided via the order confirmation or via the return page on www.clubisliveshop.com.
Article 7: Warranty and Complaints
- The warranty as maintained by Kiiroo B.V. applies to all products.
- Complaints about defects, transport damage, or warranty can be reported via Club Is Live Shop's customer service, after which processing takes place via the fulfillment partner.
Article 8: Liability
- Sirius Media B.V. is not liable for damage caused by delays, errors, or shortcomings in the execution by third parties, including Kiiroo B.V., unless there is intent or gross negligence on the part of Sirius Media B.V.
Article 9: Intellectual Property
- All (brand) names, images, texts, and other content on www.clubisliveshop.com are the property of Kiiroo B.V. or its licensors. Without written permission, it is not allowed to use or reproduce these.
Article 10: Applicable Law
- Dutch law exclusively applies to these General Terms and Conditions and the agreement between Customer and Club Is Live Shop.
- Any disputes will be submitted to the competent court in Amsterdam.
Contact Information
Sirius Media B.V.
De Boelelaan 7, 1083 HJ Amsterdam, Nederland
KvK-nummer: 50227505
BTW-nummer: NL822629847B01
E-mailadres: info@clubisliveshop.com
Website: www.clubisliveshop.com